En route to becoming a data-driven company
Generali Deutschland Informatik Services GmbH (GDIS) is the IT service provider of the Generali Deutschland Group, the second largest primary insurance group in Germany. Generali Deutschland is part of the international Generali Group, which originated in Italy almost 200 years ago and now has around 71,000 employees in more than 50 countries.
The German part of Generali includes Generali Deutschland Versicherung, AachenMünchener Lebensversicherung, CosmosDirekt, Dialog, Central Krankenversicherung, Advocard Rechtsschutzversicherung and Deutsche Bausparkasse Badenia.
GDIS has offices in Aachen and Hamburg and provides IT services for all affiliates. In addition to operating a multi-platform infrastructure, the development of high-performance and future-proof IT applications is one of the core competencies and tasks of GDIS. In times of digitalization, it is important to be able to make data-driven decisions in order to meet the challenges and issues of the future and to offer customers the best possible service.
Establishment of a group-wide data hub
As a central component of the vision of a Data-Driven Insurance Company, GDIS is building the platform for Analytics and Data Insights (PADI). The centerpiece is the data lake – a data hub containing the data of all affiliates. Information on all existing data can be queried and accessed via a data portal. The data portal is based on three areas – reporting, data exploration and operational analytics – in which the data is required in different forms.
Data can be combined for report dashboards and made available to management. In the self-service BI approach, data can be found quickly, explored independently, analyzed and combined freely using an intelligent search function. The broad data base offers room for use cases in the analytics section. Decentralized machine learning teams can develop analytical models to serve requirements such as risk calculation, fraud management or product development. In customer use cases, cost advantages in the seven-digit range can be realized.
Through the platform, important information and knowledge can be gained in order to obtain a profound basis for decision-making. PADI is thus paving the way for the next generation of products and services at Generali.
GDIS decided to use Talend for several reasons. With its connectors, it offers the possibilities to link the majority of the extremely versatile and multi-layered systems available at PADI. The Talend product manager at GDIS emphasizes the efficiency: “As a modern, graphical and easily extensible ETL tool with the ability to develop Spark jobs with a click, we can also exploit the potential of our Hadoop cluster. With Talend, we serve various databases, from DB2 and Hive to an Exasol database. To keep development efforts low, we rely on the Dynamic Column feature, which allows one to connect generic jobs for a variety of source data.” Since it is a Java-based tool, the know-how was basically already in the company. Last but not least, Talend offers an attractive pricing model.
After the first encounters and discussions at the Talend User Group, the decision was made in favor of cimt ag due to the good references. “The employees brought in-depth knowledge and helped to drive the project forward with their expertise and new ideas, even beyond the actual problem definition” says the Talend product manager of GDIS. Thus, in addition to the main topic of Talend, cimt ag also supports in the area of test strategy, where progress can already be seen. “The collaboration with colleagues, especially in the agile context, runs extremely smoothly and transparently” says the Talend product manager of GDIS.
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